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   eGovernments Foundation

in partnership with the Urban Development Department, Karnataka has developed this website and 6 other Municipal eGovernance applications for Udupi City Council and 56 other Karnataka cities. eGov's mission is to bring better governance and smoother delivery of services to the citizens in Indian cities.

FAQ'S

 

On Property Tax

 Q: What is Property Tax ?

 A: A tax levied by urban local bodies, based on the value of property you own.

 Q: What are the properties subject to tax?

 A: Except the properties, which are exempted from tax under law, the tax is levied on all the remaining buildings, land, structures with land and all the non-agricultural lands within the limits of City Municipal Council. 

 Q: Which property & whose property are exempted or assessed at reduced rate (concession) in case of Property Tax?

 A: The buildings used under the ownership of the Central and State for government purposes and the lands and buildings not intended for Commercial & Residential purposes ,public temples and charitable institutions are exempted from the payment of tax.

 Q: What is Property Tax Register?

A: The particulars regarding the payment of tax by the owners and occupiers of the Land and Buildings in revenue division of each and every ward will be published in this Property Tax Register. The interested persons may verify the said details free of cost otherwise the requisite fee should be paid and the certified copy may be obtained. 

 

On Birth and Death

Q:Where should I register the Birth/Death?

A:The registration of Birth/Death can be done by the Respective TMC's Sanitary Inspectors by using prescribed application form.

 Q:What is the time frame for registering Birth/Death?

A:The Birth/Death should be registered within a period of 21 days from Birth/Death.

Q:If I do not register the Birth/Death in specific time then what is the procedure for registering?

A:In case of · Birth/Death registered after 21 days, Penalty of Rs 2 will be charged up to 30 days.  Birth/Death registered after one month and before 1 year a court affidavit along with penalty of Rs. 5 will be charged. · Birth/Death registered after one year, Non availability certificate from corporation and Court order to be produced along with penalty of Rs.75.

Q:How can I obtain the Birth/Death Certificate?

A:The application in prescribed format should be made to the Respective Sanitary Inspectors for obtaining the Birth/Death Certificate & it will be made available on the same day.

Q:What is the procedure for corrections?

A:In case of Mistakes in the registration of Birth/Death& still birth are done by hospital, the corrected letter to be obtained from the concerned hospital within a year from the date of Birth/Death. If it is more than a year court affidavit & photocopy of the ration card/election card to be produced.  Mistakes of Birth/Death registered of domiciliary cases (Birth/Death in houses) court affidavit to be produced irrespective of the duration. Mistakes by issuing authority, corrections will be made by the concerned Sanitary Inspectors. 

 

 On Public Grievance Redrssal

 Q: How do I Contact CMC’s 24-Hour HELPLINE?

 A: Dial 0820-

 Q: How to lodge a Complaint in CMC?

A: There are 3 methods to lodge complaint in CMC

        1.       Register complaint Via  Phone        : Dial 0820-231287

                2.     Register complaint Via Internet        : http://www.udupicity.gov.in/grievance-redressal.html

                3.     Register complaint Via Paper form  :Fill the grievance registration form& submit to  Helpline     staff.

 Q: What next, after registering the complaint?

A: As soon as complaint is registered in HELPLINE, it will be communicated to the concerned field staff who immediately responded to the citizens.

 Q: I have two complaints in my ward. Can I register both the complaints at a time?

A: You can register both the complaints at a time. But HELPLINE Staff will give you two separate complaint number to refer your both the complaint.

Q: How to know the status of my Complaint?

A: You can contact Helpline to know the status of your complaint by stating the Complaint Number given at the time of registration of the complaint by the HELPLINE staff or You can view the status of the Complaint online by providing the Complaint Reg. No. through http://www.udupicity.gov.in/grievance-redressal.html

Q: How much time it will take to solve my grievance?

A: HELPLINE staff will be responsive to public complaints with the sense of urgency and ensure that no complaint remained unattended for more than 24 hours. Minor complaints are solved with in 30 min flat time. In case any complaint remains unattended for more than 24 hours, the complainant will be definitely informed about reasons for delay and the time required attending the same.

 

Managed By: Mr.Guruprasad (Office Manager)